Shipping policy

Shipping Policy

Last updated: 02/19/2026

Brainy Bill’s Bounty LLC is committed to processing and shipping orders in a timely and reliable manner.

Orders are typically processed within 2–5 business days after purchase.

Processing times may be extended during holidays, product launches, or high-volume periods.

Game products are shipped after order processing via standard shipping carriers.

Delivery times vary depending on destination and carrier.

Tracking information will be provided once your order has shipped.

Smile Series items are custom produced upon order.

Production times may vary depending on item type and demand.

Estimated production and shipping timelines will be communicated at checkout.

Because these items are made to order, shipping timelines may be longer than standard in-stock products.

Local produce orders are available for pickup or local delivery only.

Pickup and delivery details will be provided at checkout or via follow-up email.

Availability is seasonal and subject to change.

Shipping costs are calculated at checkout based on order weight, destination, and carrier rates.

Customers are responsible for providing accurate shipping addresses.

Brainy Bill’s Bounty LLC is not responsible for orders shipped to incorrectly provided addresses.

Once an order has been shipped and tracking information has been provided, we are not responsible for carrier delays.

If your package is lost in transit, please contact us and we will assist in filing a claim with the carrier when appropriate.

For shipping questions, contact: